You Have Questions? We Have Answers.
Check out our extensive list of FAQs. We want you to be comfortable ordering from us and confident that we have your best interest in mind.
Not at all! There should be no difference in the print quality after the cartridge is refilled. Our 100% money back satisfaction guarantee is a sign of our confidence and removes any risk from you trying our services.
Your savings may vary depending on your printer and the amount of ink you use. As a rule of thumb, you can expect to save substantially on refills at Cartridge World over the cost of a brand new cartridge. Somewhere between 30-40% is typical. This can add up to hundreds or thousands of dollars over the life of your printer.
No. The Magnuson-Moss Warranty Act prohibits the manufacturer of the printer you are using from voiding the warranty because you use a refilled or re-manufactured cartridge. Even with the protection of this law, you should also feel confident that cartridges sold, refilled or re-manufactured by Cartridge World will meet or exceed your expectations. Our own warranty also extends to your printer on any valid claim!
In many cases you won’t have to wait at all! Our stores carry an assortment of the more common cartridges already refilled or re-manufactured, ready-to-go. Just trade in your empty and you’re on your way! No empty, no problem you can still purchase refilled & re-manufactured cartridges from us.
This all depends on the type of cartridge. We run multiple quality tests after we have filled each cartridge. If a cartridge doesn’t pass, we don’t sell it, regardless of the number of times it was been filled.
We put the same amount of ink that the brand name manufacturers put in. We use timers, scales and pre-measured materials to ensure that you get a cartridge that is filled to original equipment manufacturer’s (OEM) specifications.
All refilled cartridges are not equal. At Cartridge World-Richmond we provide a premium refill. On the internet you don’t know what you’re getting. What’s the difference?
- At Cartridge World we use specific inks and toner designed for each cartridge. Internet vendors often sell refills with universal inks and toners. Universal ink may damage parts in your printer over time, yield a lower number of prints and in general look substandard on the page.
- We don’t sell under-filled cartridges. We double check fill volumes to make sure your cartridge meets OEM specifications.
- No waiting for your cartridges to arrive.
- We guarantee our products. Try returning an internet refill.
- We provide in-house technical support in person, via phone, or email.
- No shipping costs.
- By using Cartridge World-Richmond products, you help create and sustain jobs in our community.
- We give back to our local community. We provide teacher and military discounts. Our recycling program reduces waste in our local landfills.